After a meticulous multi-year restoration, The Queenscliff Hotel has reopened as the Bellarine Peninsula's premier boutique luxury destination. This 1888 Queen Anne-style masterpiece—featuring a restored turreted viewing tower and 12 bespoke marble suites—perfectly fuses heritage grandeur with contemporary refinement.
We are seeking a hotel operations professional to match this architectural excellence with a world-class guest experience.
The Role
You will lead the guest journey, ensuring the service matches the high-end revival of our suites and food and beverage offerings:
- Operational Oversight: Manage daily reservations, check-ins, and guest billing with precision.
- Guest Experience: Act as the primary face of the hotel, delivering personalized service and managing guest relations.
- Collaboration: Partner with housekeeping and culinary teams to ensure seamless operations across the property.
About You
- Proven Leader: Experience in a supervisory role within high-end boutique or luxury hotels.
- Detail-Oriented: A passion for \"old-school luxe\" and the nuances of heritage property management.
- Tech Savvy: Proficient in Hotel PMS and reservation systems.
- Communicator: Polished, professional, and capable of engaging a discerning clientele.
Why Join Us?
- Unique Environment: Work in a landmark designed by the architects of the State Library of Victoria.
- Growth: Be part of a foundational team as we expand to include an onsite luxury bathhouse and spa.
- Coastal Lifestyle: Located in the heart of historic Queenscliff, overlooking Port Phillip Bay.
- Competitive Package: Excellent salary and the chance to shape the culture of a landmark revival.
Guest Services Agent employer: Queenscliff Hotel Victoria
The Queenscliff Hotel offers an exceptional work environment for culinary professionals, combining a beautifully restored historic setting with a state-of-the-art kitchen. As a Senior Sous Chef, you'll enjoy competitive remuneration and the opportunity for genuine career growth within a supportive and progressive kitchen culture, all while working with the finest regional produce to create a dynamic menu. Join us in shaping the future of this iconic venue and be part of a team that values collaboration and mutual respect.
Contact Details:
Queenscliff Hotel Victoria Recruitment Team
