Zurich Insurance Group in Australia is seeking an External Dispute Resolution Case Manager to independently investigate disputes lodged with external schemes and deliver fair outcomes with internal and external stakeholders.
You’ll manage complex external disputes across Australia and New Zealand, review responses with a customer-focused lens, and prepare clear submissions while building strong relationships with dispute resolution schemes and ombudsman services to drive meaningful improvements.
#J-18808-Ljbffr
Ext Dispute Resolution Case Manager | Hybrid, 5-Week Leave in Sydney employer: Zurich Insurance Group
Zurich is an exceptional employer that prioritises employee wellbeing and career growth, offering 5 weeks of annual leave and a hybrid working model that promotes work-life balance. As a leader in the insurance industry, Zurich fosters a collaborative and inclusive culture, providing access to award-winning training programs and global mobility opportunities, ensuring that every team member can thrive and make a meaningful impact in their role. Join us in our state-of-the-art offices where you can contribute to a sustainable future while being part of a values-driven organisation recognised as one of the world's best employers.
