At a Glance
- Tasks: Lead process redesign and requirements definition for a strategic transformation initiative.
- Company: Join a dynamic team in Canberra focused on business transformation.
- Benefits: Flexible contract, competitive pay, and opportunities for professional growth.
- Other info: Work in a collaborative environment with a focus on innovation and efficiency.
- Why this job: Make a real impact by improving governance and user experience in a vital project.
- Qualifications: Experience in business analysis, process improvement, and stakeholder management required.
The predicted salary is between 90000 - 110000 $ per year.
Senior Business Analyst | Business Transformation & Process Redesign - 3 months + 3 months- Canberra
Seeking
Senior Business Analyst to lead discovery, process redesign and requirements definition for a strategic transformation initiative.
The initial focus is improving approval, governance, monitoring and reporting services and defining requirements for replacing a legacy application.
You will work across business, ICT and information management teams to develop practical improvements and support investment decisions.
Key responsibilities
- Lead discovery workshops and stakeholder interviews.
- Map current-state processes, workflows and improvement opportunities.
- Design future-state processes and service models.
- Elicit and document business, functional and non-functional requirements.
- Analyse workflow, records management, information management and reporting needs.
- Identify improvements to efficiency, governance and user experience.
- Assess solution options and develop recommendations and implementation roadmaps.
- Support business cases, investment proposals and executive briefings.
- Align proposed improvements with enterprise initiatives.
- Business analysis across transformation, process improvement, digital services or ICT-enabled change.
- Requirements elicitation, analysis and documentation.
- Business process modelling, redesign, gap analysis and future-state operating models.
- Business cases, options analysis and recommendations for senior stakeholders.
- Strong communication, workshop facilitation and stakeholder management.
- Ability to deliver high-quality artefacts independently and manage competing priorities.
- Government, health, research, regulatory or similarly governed environments.
- Workflow, case management, records management or digital platforms, particularly
- Service Now or
Microsoft Power Platform .
- Procurement, solution evaluation, vendor engagement and legacy system modernisation.
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Senior Business Analyst in Canberra employer: ZSoft Technologies Pty Ltd
ZSoft Technologies Pty Ltd is an exceptional employer located in the vibrant city of Perth, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from ongoing professional development opportunities, competitive remuneration, and a strong focus on work-life balance, making it an ideal place for those looking to grow their careers in a supportive environment. With a commitment to ITIL-compliant processes and security, ZSoft empowers its team members to excel in their roles while contributing to meaningful projects.
Contact Details:
ZSoft Technologies Pty Ltd Recruitment Team