Principal AI Security Specialist in Sydney

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

The AI revolution is here, and enterprises are racing to adopt GenAI—but they cannot deploy what they cannot secure. Zscaler is seeking an experienced Principal AI Security Specialist to bridge the gap between cutting-edge AI innovation and robust enterprise security. In this highly strategic, field-facing role, you will combine the elite consultative strengths of a Solutions Engineer with deep expertise in LLMs, RAG architectures, and data protection.

What You’ll Do:

• Architect the AI Technical Strategy: Partner with enterprise account teams to own and execute the technical sales strategy, driving complex, high-value AI security opportunities from discovery to close.
• Deliver Compelling, High-Impact Demos & POVs: Configure and present tailored, outcome-driven demonstrations of Zscaler’s AI security platform that resonate with both deep-tech practitioners and C-level executives.
• Serve as a Subject Matter Expert: Act as the field authority on modern AI patterns (such as RAG, agents, and prompt workflows), advising clients on how to prevent sensitive data exposure and unsanctioned AI usage.
• Scale the Field Motion: Collaborate with Product and Engineering to inject real-world customer feedback into the product roadmap, while building reusable demo assets and enablement playbooks to upscale our global sales force.
• Enable Those Around You: Develop reusable demos, technical assets, competitive positioning, and enablement content to help scale Zscaler’s AI field motion while sharing best practices and training with enterprise account teams.

Who You Are (Success Profile):

• You thrive in ambiguity and are comfortable building the path as you walk it.
• You act like an owner, operating with integrity and adapting to what’s needed.
• You are a high-trust collaborator, ambitious for the team, and embrace ongoing feedback.
• You are customer-obsessed, building deep empathy for the customer and championing their needs.
• You are driven by innovation, with a deep curiosity for how things work and solving complex technical challenges.

What We’re Looking For:

• Deep Fluency in AI/GenAI: Strong foundational knowledge of Large Language Models (LLMs), retrieval-augmented generation (RAG), and the inherent security risks associated with them.
• 10+ Years of Solutions Engineering Mastery: A proven track record in a customer-facing technical role navigating complex, enterprise-level sales cycles.
• Enterprise Security Foundations: Solid grasp of cybersecurity principles, including Zero Trust architecture and data loss prevention.
• Elite Executive Communication: Exceptional presentation and storytelling skills, translating complex AI architectures into tangible business value.
• Collaborate and Co-elevate: Successfully work cross-functionally with various teams in a hyper-growth, rapidly evolving market.

Preferred Qualifications:

• Hands-on AI Prototyping: Interacting with LLM APIs and building lightweight AI applications.
• Advanced AI Risk Expertise: Experience helping enterprises deploy production AI technologies while navigating data leakage and compliance frameworks.
• Scale & Enablement Focus: A history of creating high-impact field assets and technical workshops.

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging.

Our Benefits program is one of the most important ways we support our employees, offering comprehensive and inclusive benefits to meet diverse needs throughout their life stages.