Instructional Designer - Vocational Training & Compliance in Sydney

HR Administrator

We are seeking a proactive, organised and people‑focused HR Administrator to join our Pacific HR team, supporting employees and leaders across Australia and New Zealand. Reporting to the Regional HR Business Partner, you will play a key role in coordinating and delivering day‑to‑day HR administration, maintaining accurate employee information, supporting onboarding and employee lifecycle activities, and contributing to meaningful HR initiatives, acquisitions integration activities and regional projects. This is an excellent opportunity for an early‑career HR professional looking to broaden their experience across the full employee lifecycle while contributing to meaningful HR initiatives, acquisitions integration activities and regional projects.

Key Responsibilities

• Provide day‑to‑day administrative support to the HR team across Australia and New Zealand.
• Serve as initiation point of contact for routine HR enquiries, providing timely information on established processes and escalating sensitive or complex matters to the Regional HRBP.
• Maintain accurate and up‑to‑date employee records, HR systems, personnel files and documentation, handling personal information confidentially and in accordance with company and legal requirements.
• Coordinate onboarding, inductions, employment documentation and contracts, and offboarding activities, working with managers and relevant teams to complete required actions on time.
• Track and coordinate probation reviews and employee lifecycle processes, issuing reminders, preparing documentation and following up on outstanding actions.
• Assist with performance review cycles, employee engagement initiatives and reward and recognition programs.
• Prepare employment contracts, letters and other HR correspondence such as reports, organisational charts and employee communications, using approved templates and obtaining required reviews and approvals before issue.
• Support learning and development activities, HR events, wellbeing initiatives and compliance requirements.
• Assist with integration activities for acquisitions and broader HR projects at both local and global levels.
• Support compliance with applicable employment requirements and company policies, following established procedures, maintaining documentation and escalating potential issues to the Regional HR Business Partner.
• Identify opportunities to simplify administrative processes, improve data quality and strengthen the employee experience, assisting with implementing agreed improvements.

Requirements And Qualifications

• Desirable to have one year of experience in Human Resources.
• Relevant study or qualifications in Human Resources, Business Administration or a related discipline.
• Strong administration and organisational skills, with the ability to prioritise tasks, track deadlines and manage competing requests.
• Clear verbal and written communication skills, including the ability to prepare accurate correspondence and explain processes.
• High attention to detail and commitment to confidentiality.
• Strong stakeholder management skills and a collaborative approach.
• Personal drive, results‑oriented with a friendly, can‑do attitude and a high level of honesty, integrity, commitment and responsibility.
• Confidence using HR systems and Microsoft Office applications, particularly Excel, Word and PowerPoint.
• Basic knowledge of employment requirements across Australia and New Zeland.
• Willingness to learn and follow the Work Health and Safety requirements for the office and on‑site environments.

Behavioural Attributes

• Responds to employees and managers respectfully and promptly, clarifies their needs and provides clear next steps.
• Follows through on commitments, tracks outstanding actions and escalates matters when needed.
• Handles sensitive information carefully, shares it only with authorised parties and exercises sound judgement about when to seek guidance.
• Checks work before completion, identifies inconsistencies and promptly flags and corrects errors through appropriate processes.
• Responds constructively to changing priorities, seeks feedback and applies learning to improve their work.
• Listens carefully, communicates with patience and professionalism, and treats people consistently and respectfully.

Company Overview

Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk‑based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.

Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry‑leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.

At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization.

Why you should grow your career at Jensen Hughes

• You will work with market‑leading clients and have the backing of a leading international firm.
• You'll have support from the leadership team and given flexibility to work where and when you want.
• Flexible working arrangements and Casual Friday.
• Regular monthly social activities and other celebratory occasions.
• Five weeks annual leave and Company paid parental leave.
• Career development and ongoing internal and external learning opportunities.
• Perks, benefits and reward platform – Perkbox.
• Great company culture and benefits.

Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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