Customer Service Officer | Inbound Contact Centre in Monash

Customer Service Officer | Inbound Contact Centre in Monash

Monash Full-Time On-site
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Zoom Recruitment - Mulgrave VIC

Casual/Temporary, Permanent

4mo ago , from Zoom Recruitment & Training

Our client is a leading marketer of LPG gas and is currently seeking enthusiastic and customer-focused individuals to join the Contact Centre team in Mulgrave.

About the Role:

This is a casual ongoing role, available 5 days a week, work from office. The position involves a mix of administrative, customer service - Primarily Inbound calling, and data-related tasks.

What you'll do:

  • Handle high volumes of inbound calls and assist customers with enquiries.
  • Provide professional and friendly service.
  • Accurately update and maintain customer records.

What we're looking for:

  • Strong communication and problem-solving skills.
  • Previous customer service or call centre experience preferred.
  • Ability to work in a fast-paced team environment.

Work Hours/ Attire:

Current shifts operating Monday - Friday 08:30 - 4:30pm.

Casual Business Attire.

For the applicant to be successful, he/she must be able to pass a Drug & Alcohol test as well as a clear Police check.

Customer Service Officer | Inbound Contact Centre in Monash employer: Zoom Recruitment

Join one of Australia’s leading steel manufacturers in Laverton North, where you will thrive in a dynamic Melt Shop environment that prioritises safety and teamwork. With structured training, a stable rotating roster provided six months in advance, and competitive pay rates, this role offers excellent long-term career prospects and the chance to develop your skills across various operational areas. Experience a supportive work culture that values employee growth and provides opportunities for advancement within a major Australian manufacturing business.

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Contact Details:

Zoom Recruitment Recruitment Team