At a Glance
- Tasks: Manage privacy requests and support dispute resolution processes across Australia and New Zealand.
- Company: Join Zip Co, a leading fintech company focused on customer satisfaction.
- Benefits: Competitive salary, flexible work arrangements, and opportunities for professional growth.
- Other info: Collaborative team environment with a focus on innovation and improvement.
- Why this job: Make a real difference in customer experiences while enhancing privacy and dispute resolution.
- Qualifications: Experience in privacy management and strong analytical skills required.
The predicted salary is between 90000 - 110000 $ per year.
Zip Co is hiring a Privacy & Dispute Resolution Analyst in Sydney to manage Privacy requests across Australia and New Zealand and support the External Dispute Resolution (EDR) process with bodies like AFCA in Australia and FSCL in New Zealand.
You will analyze complaints, coordinate EDR workflows, and collaborate with Risk, Compliance, Customer Service, Credit, Fraud and Product teams to improve customer outcomes while strengthening privacy responses and dispute resolution processes.
Senior Privacy & Dispute Resolution Analyst in Sydney employer: Zip Co
At Zip, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Senior Payment Operations & Scheme Compliance Manager, you'll enjoy a range of benefits including generous leave policies, mental health initiatives, and opportunities for professional growth in a fast-paced environment. Join a team that values collaboration and innovation, where your contributions directly impact our customers and the broader community.
