Zip Co is seeking a Compliance Operations Analyst in Sydney to own external dispute resolution matters and privacy requests, ensuring fair, timely outcomes. You will work across Risk and Compliance, Customer Service, Credit, Fraud and Product teams, leveraging your AFCA experience to strengthen Zip's dispute resolution processes and customer outcomes.
You will manage complex cases, coordinate EDR workflows, and translate insights into practical improvements, while contributing to a proactive
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External Disputes & Compliance Analyst (AFCA‑Aware) in Sydney employer: Zip Co
At Zip, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Senior Payment Operations & Scheme Compliance Manager, you'll enjoy a range of benefits including generous leave policies, mental health initiatives, and opportunities for professional growth in a fast-paced environment. Join a team that values collaboration and innovation, where your contributions directly impact our customers and the broader community.
