Zip Co is seeking a Compliance Operations Analyst in Sydney to own external disputes management and privacy requests. You will work across Risk and Compliance, Customer Service, Credit, Fraud and Product to deliver fair outcomes while meeting regulatory obligations.
You will manage complex matters with AFCA and other external bodies, drive improvements, and analyze complaint data to identify risks and opportunities. This is a permanent, Sydney-based role focused on customer-first compliance.
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Disputes & Compliance Operations Analyst in Sydney employer: Zip Co
At Zip, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Senior Payment Operations & Scheme Compliance Manager, you'll enjoy a range of benefits including generous leave policies, mental health initiatives, and opportunities for professional growth in a fast-paced environment. Join a team that values collaboration and innovation, where your contributions directly impact our customers and the broader community.
