Chiropractic Assistant – Patient Experience & Practice Flow
Part‐Time | $35/hour | Robina (Zest Chiropractic)
At Zest Chiropractic, we don't hire "receptionists." We build future leaders in healthcare, and this role is no exception.
We're looking for a high‐energy, people‐focused Chiropractic Assistant who loves systems and connection — someone who can confidently manage patient flow at the front desk while also owning patient relationships, accounts, and follow‐ups.
This role is for a Check‐In (CICA), making it perfect for someone who enjoys variety, responsibility, and being central to the heartbeat of a thriving clinic.
About the Role
You'll be the timekeeper, communicator, and relationship‐builder of the practice.
On any given shift, you'll:
- Ensure smooth patient flow and on‐time appointments
- Create an exceptional first and last impression for every patient
- Support patient compliance and help them stay on track with care
- Work closely with the chiropractic team to keep the clinic running seamlessly
This is a hands‐on, patient‐facing role with real responsibility and growth.
Key Responsibilities Patient Flow & Experience (Check‐In Focus)
- Be ready and prepared for incoming patients at all times
- Manage appointment flow, OSA (Originally Scheduled Appointments), and compliance
- Set clear expectations for visits (scans, consults, reports, exams, x‐rays)
- Act as the timekeeper of the office, supporting smooth transitions between appointments
- Assist with incoming calls when needed
- Build long‐term patient relationships rooted in trust and clarity
Extra Responsibilities & Team Involvement
- Monday Team Meeting & Team Training: 10.45am – 12pm
If you enjoy contributing ideas, improving systems, and being part of a proactive team — you'll love this.
Work Hours
Regular weekly shifts include:
- Tuesday: 2:15pm – 6:45pm
- Wednesday: 2:15pm-6:45pm
- Thursday: 7:00am – 11:15am & 2:15pm – 6:45pm
Who This Role Is Perfect For
You'll thrive here if you are:
- Warm, confident, and great with people
- Highly organised and comfortable managing flow and systems
- Calm under pressure and excellent at multitasking
- Comfortable discussing money, plans, and commitments
- Interested in growth, leadership, and healthcare
Previous chiropractic or healthcare experience is helpful — but attitude, coachability, and communication skills matter most.
Why Zest Chiropractic?
- Supportive, high‐vibe team culture
- Strong systems and training
- Meaningful work helping families thrive
- A role with real responsibility and future growth
