At a Glance
- Tasks: Lead the setup and optimisation of ITSM processes using ServiceNow.
- Company: Join Zensys, a forward-thinking tech company focused on innovation.
- Benefits: Enjoy competitive pay, flexible work options, and growth opportunities.
- Other info: Collaborative team culture with exciting projects and career advancement.
- Why this job: Make a real impact by optimising IT service management in a dynamic environment.
- Qualifications: Expertise in ServiceNow and ITSM processes is essential.
The predicted salary is between 51525 - 62975 $ per year.
Zensys is seeking an ITSM and Service Now expert to lead the setup and optimization of Incident, Problem, Change and Request Management.
The role will contribute to Major Incident handling, PIR/RCA processes, and SLA configuration and reporting.
You will work on Service Now integrations with JSM, Helix, SCCM, Intune, AD and Exchange, plus event management and CMDB implementation.
You will also engage in Service Now development and ITSM domains like Knowledge, Demand and Capacity Management, and
ITSM Specialist: ServiceNow & Incident Management Expert employer: Zensys
As an IAM Consultant/SailPoint Testing Lead at UTS's Broadway campus, you'll thrive in a collaborative environment that values teamwork and open communication. The company offers excellent opportunities for professional growth, with a focus on adapting to challenges and fostering innovation. Enjoy the unique advantage of working in a vibrant academic setting, where your contributions directly impact the learning community and enhance your career trajectory.
