Zendesk is seeking a Senior AI Engineer to advance its Resolution Platform by architecting autonomous agents, memory systems, and learning loops. You will work at the cutting edge of LLMs, planning, and multi-agent coordination to build a high-performance runtime that enables AI agents to perceive, reason, and act across complex tasks.
Ideal candidates will have a strong background in transformer architectures, applied agentic frameworks, and production-ready AI systems, with experience in
Senior AI Engineer β Multi-Agent Systems & Memory employer: Zendesk
At Zendesk, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through our hybrid working model, which allows for flexibility while also encouraging in-person connections at our offices across WA & SA. Join us to be part of a mission-driven team that values diversity, equity, and inclusion, and empowers you to make a meaningful impact in the world of AI-powered customer experience.