Zendesk seeks a Senior Principal Product Manager to own the internal AI Platform, spanning foundational infrastructure to developer-facing tooling. You will drive end-to-end strategy, collaborate with cross-functional teams, and shape a forward-looking AI platform roadmap to accelerate internal development.
You will balance innovation, reliability, and cost, while ensuring scalable, usable AI infrastructure that powers Zendesk's AI capabilities for internal teams and customers.
Senior Principal PM, AI Platform & Internal Tooling in Melbourne employer: Zendesk
At Zendesk, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through our hybrid working model, which allows for flexibility while also encouraging in-person connections at our offices across WA & SA. Join us to be part of a mission-driven team that values diversity, equity, and inclusion, and empowers you to make a meaningful impact in the world of AI-powered customer experience.
