Zendesk is seeking a Platform Architect for Forethought AI to lead pre‐sales technical efforts and architect multi‐step workflows. You will partner with Enterprise AEs and customers to demonstrate platform feasibility and craft technical designs, guiding from discovery to prototype delivery.
You will translate client needs into scalable architectures, guide integration patterns with APIs, and drive PoV trials with clear success metrics, shaping the product roadmap and enterprise value.
Enterprise AI Platform Architect - Pre-Sales employer: Zendesk
At Zendesk, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through our hybrid working model, which allows for flexibility while also encouraging in-person connections at our offices across WA & SA. Join us to be part of a mission-driven team that values diversity, equity, and inclusion, and empowers you to make a meaningful impact in the world of AI-powered customer experience.