At a Glance
- Tasks: Drive strategic growth and manage complex sales cycles with government agencies.
- Company: Join Zendesk, a leader in customer service technology.
- Benefits: Enjoy a hybrid work model, competitive salary, and a focus on diversity.
- Other info: Inclusive culture with opportunities for professional growth and development.
- Why this job: Be a trusted advisor and make a real impact in the public sector.
- Qualifications: 8+ years in B2B cloud/software sales with strong relationship-building skills.
The predicted salary is between 61650 - 75350 $ per year.
At Zendesk, we're on a mission to power exceptional service for every person on the planet. We're not just managing interactions; we're building the next-generation, autonomous service workforce that companies can rely on. We believe that behind every customer interaction lies an opportunity to deliver a better experience.
Your role
- Drive Strategic Growth: Partner with new and existing Australian government agencies and departments to introduce our AI service platform that solves their biggest challenges across customer service and employee service.
- Own Complex Sales Cycles: Lead sophisticated, value-first sales motions from Prospecting and Proof of Concept (PoC) all the way to negotiating and closing impactful, multi-year deals.
- Be a Trusted C-Suite Advisor: Establish deep, consultative relationships with VP and C-level executives, aligning Zendesk's Resolution Platform with their overarching business goals.
- Collaborate & Execute: Work with internal product, engineering, and leadership teams to optimise sales execution while utilising modern tools (like Salesforce, Clari, and internal AI tools) to deliver predictable results.
Who You Are
- Enterprise Track Record: You have 8+ years of experience in B2B cloud/software sales or solution engineering, with a proven history of navigating complex sales cycles and hitting your goals.
- A Consultative Storyteller: You excel at presenting high-value business cases, negotiating complex agreements, and translating technical capabilities into strategic business value.
- Understand SaaS & AI business models: Significant understanding of how to enable customer outcomes and subsequently drive revenue in a consumption tied to outcome era of software sales.
- Building Relationships: You embody traits such as integrity, empathy, resilience and have honed your business acumen over the years that helps you build lasting trust with your customers.
The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace.
Enterprise Account Executive - Government in Sydney employer: Zendesk, Inc.
Zendesk, Inc. is an exceptional employer located in the vibrant city of Melbourne, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, competitive compensation, and a supportive environment that values work-life balance, making it an ideal place for those looking to thrive in the SaaS industry.
