Allocator/Bookings Coordinator

YNA is a national healthcare agency, providing qualified nurses, midwives, care workers and support workers to hospitals, aged care facilities, disability and community services across Australia. At Your Nursing Agency (YNA), we’re more than just a staffing provider – we’re a trusted partner in healthcare. As a leading national agency, we connect high-quality healthcare professionals with hospitals, aged care facilities, disability and community clients every day. Our Queensland team is growing, and we are looking for a motivated and experienced team member to join our Brisbane office and play an important role in supporting our workforce, clients and continued growth across the region.

About the Role

We are seeking an enthusiastic, organised and proactive Full-Time Allocator / Bookings Coordinator to join our Brisbane team on a fixed-term contract through to 25 June 2027. This is a varied and fast-paced role responsible for coordinating healthcare staffing requirements, managing bookings and rosters, supporting healthcare professionals and clients, and assisting with the ongoing growth of YNA’s aged care and community services. The successful applicant will work closely with the Brisbane Operations Coordinator and wider YNA team to ensure staffing requirements are met efficiently and professionally, while also contributing to the development of new and existing client relationships. A key focus of the role will be supporting the continued growth of YNA’s aged care and community services, including identifying opportunities, building client relationships, supporting service delivery and coordinating appropriate staffing and rosters. This is a full-time, office-based position located at our YNA office in Stafford, Brisbane. This is not a work-from-home or remote role.

Key Responsibilities:

• Help coordinate bookings and fill shifts across the QLD workforce pool
• Proactively follow up with staff and clients to keep things on track
• Support candidate onboarding, credentialing, and compliance checks
• Maintain accurate and compliant systems and records
• Build strong, professional relationships with staff, clients, and colleagues nationally
• Pitch in across recruitment and allocations to balance team workload
• Work in a real team environment, with a great group of people who enjoy what they do
• Ongoing training provided
• A varied role with responsibility across allocations, bookings, rostering and client growth
• Career development opportunities within a growing national healthcare organisation

About you:

Successful candidates will demonstrate:

• Previous experience in healthcare allocations, rostering, bookings, recruitment, administration or coordination is highly regarded but not essential
• Strong customer service experience & relationship building
• 1 + years admin or coordination experience
• High level time management skills & the ability to work effectively in a fast-paced environment
• Outstanding computer skills especially in Microsoft Office (Outlook, Word, Excel)
• Attention to detail & accuracy with data entry, whilst maintaining & protecting confidentiality
• Current (or willingness to obtain) Police Check, WWCC, and NDIS Worker Screening

YNA is committed to an inclusive workforce & encourages applications from people of culturally diverse backgrounds, including those who identify as part of the Australian Aboriginal and/or Torres Strait Islander Community.