At a Glance
- Tasks: Deliver amazing customer experiences and ensure a welcoming store environment.
- Company: Join OurCoop, a diverse and inclusive workplace that values your authentic self.
- Benefits: Enjoy discounts, generous leave, health support, and full training.
- Other info: Flexible shifts with opportunities for personal growth and development.
- Why this job: Be part of a team that makes a real difference in customers' lives.
- Qualifications: Customer-focused attitude and great communication skills.
The predicted salary is between 11.7 - 14.3 $ per hour.
Being a Customer Service Assistant with OurCoop is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends.
Responsibilities
- Going the extra mile to ensure customers have a fantastic store experience
- Providing customers with a speedy and convenient checkout process
- Replenishing stock to ensure customers can purchase our wide variety of products
- Ensuring the store is welcoming and presentable at all times
Who are we looking for?
- Customer focused and deliver excellent store experiences
- Naturally able to listen, interact and communicate with customers and team members
- Enthusiastic and resilient to support your colleagues during demanding times
- Confident with a friendly and approachable nature
At OurCoop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you're excited about this role but your past experience doesn’t align perfectly with the job description, don’t worry! You may just be the candidate we are looking for and we believe in transferrable skills.
What can we offer you?
- Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
- 30 Days Annual Leave - Rising with service up to a maximum of 37 days
- Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
- Full Training and Accredited Development Plans
- Enhanced Maternity, Paternity and Family leave and more!
Customer Service Assistant in Melbourne employer: Your Coop
At OurCoop, we pride ourselves on being an exceptional employer that values our employees' well-being and growth. With a strong focus on inclusivity, we offer generous benefits such as up to 60% employee discounts, 30 days of annual leave, and comprehensive health and wellbeing programmes. Join us in creating a welcoming environment where you can thrive both personally and professionally while making a meaningful impact in the community.
