Youi Insurance is seeking a Customer Service Representative for Small Business Insurance to handle inbound SBI calls, update policies, and guide clients through quote options. This full-time role is based in-office at Sippy Downs and includes coaching, structured training, and performance feedback to build confidence and capability.
You'll be supported by a team focused on service quality, with opportunities to upsell where appropriate.
Small Business Insurance Support Specialist in Sunshine Coast employer: Youi Insurance
At Youi, we pride ourselves on being an exceptional employer, offering a supportive work culture that values personal growth and development. As a Home Performance Consultant, you'll enjoy practical benefits like a maintained company car, performance-based incentives, and the flexibility of a 9-day fortnight, all while making a meaningful impact on customer satisfaction and service quality. Join us in our mission to redefine insurance by fostering strong relationships and driving continuous improvement across our national network of service providers.