Youi Insurance is seeking a Customer Service - Retention Representative to join our team in Sippy Downs. This full-time, in-office role focuses on renewals and retention, helping customers understand cover, pricing and value so they can make informed decisions.
You'll receive paid training, coaching and ongoing development, with clear career pathways into leadership or specialist roles within Youi. The role emphasizes empathy, resilience and high-quality customer interactions across a full day
Retention Specialist: Renewal & Customer Care in Sunshine Coast employer: Youi Insurance
At Youi, we pride ourselves on being an exceptional employer, offering a supportive work culture that values personal growth and development. As a Home Performance Consultant, you'll enjoy practical benefits like a maintained company car, performance-based incentives, and the flexibility of a 9-day fortnight, all while making a meaningful impact on customer satisfaction and service quality. Join us in our mission to redefine insurance by fostering strong relationships and driving continuous improvement across our national network of service providers.
