Youi Insurance is seeking a senior leader to head the Claims Lodgements and Vehicle & Leisure Claims operations on the Sunshine Coast. You will coach leaders, balance customer outcomes, performance and cost, and drive catastrophe readiness and incident response.
Leading 120+ people, you will partner with Analytics, Risk and senior stakeholders to review claims performance, customer feedback and service levels, and turn insights into practical improvements.
Head of Claims Lodgements & Vehicle & Leisure in Sunshine Coast employer: Youi Insurance
At Youi, we pride ourselves on being an exceptional employer, offering a supportive work culture that values personal growth and development. As a Home Performance Consultant, you'll enjoy practical benefits like a maintained company car, performance-based incentives, and the flexibility of a 9-day fortnight, all while making a meaningful impact on customer satisfaction and service quality. Join us in our mission to redefine insurance by fostering strong relationships and driving continuous improvement across our national network of service providers.
