Youi Insurance in Brisbane is seeking a customer-focused inbound advisor to help customers with quotes, policy updates, cancellations and general enquiries. You will follow a structured call framework to explain cover and pricing, and update policy details across multiple systems.
After structured training, you’ll receive regular coaching and feedback to build confidence and capability. You’ll work toward service and sales targets with a focus on clear, compliant customer outcomes and
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Insurance Customer Care Advisor - Inbound and Growth in Brisbane employer: Youi Insurance
At Youi, we pride ourselves on being an exceptional employer, offering a supportive work culture that values personal growth and development. As a Home Performance Consultant, you'll enjoy practical benefits like a maintained company car, performance-based incentives, and the flexibility of a 9-day fortnight, all while making a meaningful impact on customer satisfaction and service quality. Join us in our mission to redefine insurance by fostering strong relationships and driving continuous improvement across our national network of service providers.
