Empathetic Claims Investigator in Brisbane

Empathetic Claims Investigator in Brisbane

Brisbane Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Investigate claims, gather statements, and present findings to ensure fair outcomes.
  • Company: Youi Insurance, a supportive team in Brisbane with a focus on empathy.
  • Benefits: 9-day fortnight roster, professional growth, and a collaborative work environment.
  • Why this job: Make a real difference by balancing customer needs with company interests.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 49500 - 60500 $ per year.

Youi Insurance in Brisbane offers a Claims Investigator role based in-office at Chermside, with a 9-day fortnightly roster.

You will triage claims, conduct thorough investigations, gather statements, and present findings at the Claims Forum to guide fair outcomes and policy-compliant decisions.

The role emphasizes empathy, transparent decision-making, and balancing customer and company interests, along with ongoing professional growth within a supportive team.

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Empathetic Claims Investigator in Brisbane employer: Youi Insurance

At Youi, we pride ourselves on being an exceptional employer, offering a supportive work culture that values personal growth and development. As a Home Performance Consultant, you'll enjoy practical benefits like a maintained company car, performance-based incentives, and the flexibility of a 9-day fortnight, all while making a meaningful impact on customer satisfaction and service quality. Join us in our mission to redefine insurance by fostering strong relationships and driving continuous improvement across our national network of service providers.

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Contact Details:

Youi Insurance Recruitment Team

We think you need these skills to ace Empathetic Claims Investigator in Brisbane

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Team Collaboration
Case Management