At a Glance
- Tasks: Lead the front of house team and ensure an amazing guest experience.
- Company: YOMG, a vibrant and dynamic hospitality brand.
- Benefits: Employee discounts, professional development, and hands-on training.
- Other info: Flexible hours and a supportive environment for growth.
- Why this job: Join a fun team and make every guest's visit unforgettable!
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 15.3 - 18.7 $ per hour.
YOMG is looking for a confident Front of House Supervisor who can lead from the floor, support the team and keep the guest experience strong throughout every shift.
This is a hands-on leadership role.
When rostered as the person in charge, you will coordinate the front of house team, allocate stations and breaks, manage service flow and respond to guest or operational issues.
You will set the pace while coaching team members and maintaining YOMG standards across hospitality, product, cash and cleanliness.
What You Will Do
- Lead assigned shifts and provide clear direction to two or more team members.
- Allocate stations, coordinate breaks and adjust deployment as trade changes.
- Set the standard for hospitality, order accuracy, speed and presentation.
- Coach team members in real time and support onboarding and station training.
- Resolve guest concerns within your authority and elevate significant matters promptly.
- Complete opening or closing, cash, security, food safety and operational checks accurately.
- Monitor stock, waste and labour deployment during the shift.
- What You Will Bring
- Experience in front of house hospitality, retail or quick-service operations.
- Confidence leading a team and making practical decisions under pressure.
- Strong communication, organisation and guest-recovery skills.
- A hands-on approach and willingness to work alongside the team.
- Availability across the roster required for the role.
- What You Can Expect
- Support and training to help you perform confidently in your role.
- Professional development assistance.
- Employee discount.
- A hands-on team environment where everyone contributes to the guest experience.
If you enjoy leading busy shifts, developing people and creating memorable guest experiences, we would love to meet you.
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Front of House Supervisor in Mornington employer: YOMG
YOMG Coolangatta is an exceptional employer that prioritises a supportive and energetic workplace culture, offering free yogurt while you work and genuine opportunities for professional development and career progression. As a Venue Manager, you'll have the chance to lead and develop your own high-performing team in a fast-paced environment, ensuring operational excellence and customer satisfaction while enjoying the vibrant atmosphere of Coolangatta.
