At a Glance
- Tasks: Provide top-notch post-sales support and resolve critical issues for enterprise SAS software.
- Company: Join SAS Australia, a leader in analytics and software solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and professional growth opportunities.
- Other info: Work in a dynamic environment with a focus on collaboration and innovation.
- Why this job: Be the voice of the customer and make a real difference in their experience.
- Qualifications: Experience in technical support and strong communication skills are essential.
The predicted salary is between 90000 - 110000 $ per year.
SAS Australia is seeking a Senior Technical Support Account Manager for a hybrid role based in Sydney or Melbourne. You will provide post-sales support for enterprise SAS software and act as the customer advocate and escalation point, coordinating across SAS divisions and ensuring successful resolution of critical issues.
You will serve as a strategic technical advisor, communicate clearly with customers and SAS experts, document progress, and balance multiple priorities while delivering.
Senior Technical Support Account Manager – Hybrid in Sydney employer: Yokogawa
Yokogawa Australia is an exceptional employer, offering a dynamic work environment in Macquarie Park, NSW, where collaboration and innovation thrive. Employees benefit from a strong emphasis on professional growth, with opportunities for permanent placement for high performers, alongside a supportive culture that values teamwork and technical expertise in delivering tailored instrumentation solutions to customers.
