At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional guest experiences and smooth venue operations.
- Company: Join a proud, family-owned Aussie business with a positive energy culture.
- Benefits: Enjoy free Yo-Chi every shift, flexible rosters, and career progression opportunities.
- Other info: Access to wellbeing resources and a supportive team culture that celebrates success.
- Why this job: Be at the heart of the action, making a real impact in a fun environment.
- Qualifications: 2+ years of leadership experience in hospitality or retail, with a passion for teamwork.
The predicted salary is between 49500 - 60500 $ per year.
- Flexible rosters with a mix of day and night
- Free Yo-Chi Every Shift + off shift discounts
Yo-Chi was created to bring together seriously good frozen yogurt and even better energy in spaces where everyone feels welcome, happy, and inspired.
We\'re a proud family owned, Australian business who have been growing year on year with even bigger goals ahead!
With a strong and expanding footprint, we’re driven to make a genuine difference through the impact we have and the positive energy we bring.
That’s how we Share the Chi!
We\'re hiring a
Full Time Assistant Venue Leader tobe at the heart of the action leading the team at Yo-Chi
Eastland . Impress with our renowned guest experience and share the CHI with heart in what we do.
What you\'ll be doing
- Support the Venue General Managerin the day to day running of one of Yo-Chi’s most exciting Melbourne venues.
- Help drive sales, labour and COGS performance through efficient venue operations.
- Lead every shift with energy, creating an exceptional experience for both guests and your team.
- Coach, train and develop team members to build confidence, capability and future leaders.
- Ensure Yo-Chi’s product, service and cleanliness standards are consistently delivered.
- Oversee key operational tasks including stock management, ordering, cash handling, rostering and administrative duties.
- Maintain the highest food safety, workplace health and safety and compliance standards.
- Keep the venue running smoothly during busy services, solving problems and leading from the front.
- Foster a positive, high performing culture where accountability, teamwork and great energy thrive.
About you
- You have 2+ years of leadership experience in hospitality or retail.
- Experience working towards operational KPI's
- You\'re a natural people person who enjoys building strong teams.
- You lead with positivity, accountability and a hands on approach.
- You stay calm under pressure and know how to keep a team motivated during busy services.
- “You\'re available to work a rotating roster, including evenings, weekends and public holidays.”
What\'s in it for you?
- Free Yo-Chi every shift (and discounts off shift!)
- A clear pathway for career progression, with opportunities to grow into Venue Leader, Venue General Manager and Support Office roles.
- Flexible rotating rosters, including one full weekend off every month.
- Access to our Happiness Hub, with wellbeing, learning and development resources.
- A supportive team culture that celebrates success and has fun along the way.
- Recognition and rewards for outstanding performance throughout the year.
Ready to build your future with Yo-Chi? Do you have the Chi?Check out our Instagram @iloveyochi, visit our website, or pop into the venue to feel the vibe for yourself.
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Assistant Venue Leader in Melbourne employer: Yo-Chi
At Yo-Chi, we pride ourselves on being more than just a workplace; we are a vibrant community where our Team Leaders can thrive and grow. With a focus on fun, high-energy culture, and real career advancement opportunities, you’ll be supported every step of the way while enjoying perks like free Yo-Chi treats and a flexible roster that fits your lifestyle. Join us at Sunshine Plaza and experience a place where your leadership skills are valued and celebrated.
