At a Glance
- Tasks: Lead and inspire a team across diverse YHA properties while driving operational excellence.
- Company: Join YHA Australia, a profit-for-purpose social enterprise transforming travel experiences.
- Benefits: Enjoy free stays, discounts, professional growth, and wellbeing support for you and your family.
- Other info: Collaborative culture with opportunities for personal and professional development.
- Why this job: Make a positive impact on communities and the environment while enjoying travel perks.
- Qualifications: Experience in multi-site hospitality management and a passion for people-first leadership.
The predicted salary is between 82800 - 101200 $ per year.
At YHA Australia, we provide affordable, quality accommodation with purpose. We're committed to creating a more open and welcoming world where connections thrive and meaningful experiences matter. What sets us apart? We are a profit for purpose social enterprise. Our profits go straight back into improving our properties and creating positive social, cultural and environmental impact. For over 80 years, we've been making travel accessible and transformative.
The role involves supporting our properties, with the property mix confirmed during the interview period. The contract will run for six months with potential to extend based on business requirements. You will be working closely and collaborating with the Property Managers around Australia in driving operational performance, strategic alignment, compliance and cultural excellence.
Supported by our corporate office, including Finance, HR, IT, Sales and Marketing functions, you will:
- Inspire and develop a high-performing leadership cohort across our Property and General Managers
- Oversee operational and financial performance, guiding properties to exceed budgetary and guest satisfaction targets
- Integrate innovative service models and sustainability initiatives aligned with our national strategy
- Lead workforce planning, compliance, and guest experience standards with a focus on safety, quality, and continuous improvement
- Foster collaboration with internal stakeholders and industry partners to amplify the YHA brand including our employee branding
What we are seeking:
- A supportive and empathetic leader with proven confidence and experience managing multi-site hospitality, hotel management or property operations
- Demonstrated financial acumen, strategic planning capability, and people-first leadership style
- Expertise in compliance, sustainability, and workforce development and a commitment to align with YHA’s social and environmental values
- A personal commitment to driving inclusion, wellbeing, and the ongoing mentorship and development of the team
- Build capability and deliver quality food and beverage offerings across the portfolio
- Comfortable with and available for domestic and some international travel
Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions: Collaborate, listen and connect; Care for people and planet.
What's in it for you:
- Travel Perks: Free stays across our network – because we love travel as much as our members do!
- Team Adventures: Opportunities to visit other locations for team building and training
- Discounts: Access to benefits at various stores and across the YHA network
- Growth: Professional development and career opportunities throughout YHA
- Cultural Flexibility: Swap standard public holidays for ones that have personal meaning
- Wellbeing Support: For you and your immediate family through our Employee Assistance Program
- Referral Program: Know someone great? We reward successful candidate referrals
Regional Manager in Sydney employer: YHA Australia
YHA Australia is an exceptional employer that prioritises meaningful connections and experiences while promoting responsible business practices as a Certified B Corp. With a vibrant work culture that encourages collaboration and personal growth, employees enjoy unique benefits such as free stays across our diverse properties, professional development opportunities, and a supportive environment that values wellbeing. Located in the heart of Sydney Central, this role as a Marketing Coordinator offers a dynamic opportunity to contribute to impactful projects within a membership-based social enterprise dedicated to making a positive difference.
