Guest Experience Specialist in Sydney

Guest Experience Specialist in Sydney

Sydney Full-Time 50715 - 61985 $ / year (est.) On-site
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At a Glance

  • Tasks: Guide travellers through bookings and provide exceptional customer service.
  • Company: Join YHA Australia, a leader in the travel and hospitality industry.
  • Benefits: Enjoy travel perks, work-life balance, and a supportive team environment.
  • Other info: Opportunity for growth within a dynamic and friendly team.
  • Why this job: Make a difference in guests' experiences while enjoying a Monday–Friday schedule.
  • Qualifications: Strong communication skills and a passion for travel and hospitality.

The predicted salary is between 50715 - 61985 $ per year.

YHA Australia is seeking a Guest Experience Representative for the Central Reservations Team in Sydney.

You will be the vital link between travellers and our national hostel network, guiding guests from initial enquiry to a seamless booking experience.

The role emphasizes friendly, proactive service with a focus on five-star guest experiences and balancing work‑life in a Monday–Friday schedule.

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Guest Experience Specialist in Sydney employer: YHA Australia

YHA Australia is an exceptional employer that prioritises meaningful connections and experiences while promoting responsible business practices as a Certified B Corp. With a vibrant work culture that encourages collaboration and personal growth, employees enjoy unique benefits such as free stays across our diverse properties, professional development opportunities, and a supportive environment that values wellbeing. Located in the heart of Sydney Central, this role as a Marketing Coordinator offers a dynamic opportunity to contribute to impactful projects within a membership-based social enterprise dedicated to making a positive difference.

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Contact Details:

YHA Australia Recruitment Team

We think you need these skills to ace Guest Experience Specialist in Sydney

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Teamwork
Customer Service