At a Glance
- Tasks: Guide travellers through bookings and provide exceptional customer service.
- Company: Join YHA Australia, a leader in the travel and hospitality industry.
- Benefits: Enjoy travel perks, work-life balance, and a supportive team environment.
- Other info: Opportunity for growth within a dynamic and friendly team.
- Why this job: Make a difference in guests' experiences while enjoying a Monday–Friday schedule.
- Qualifications: Strong communication skills and a passion for travel and hospitality.
The predicted salary is between 50715 - 61985 $ per year.
YHA Australia is seeking a Guest Experience Representative for the Central Reservations Team in Sydney.
You will be the vital link between travellers and our national hostel network, guiding guests from initial enquiry to a seamless booking experience.
The role emphasizes friendly, proactive service with a focus on five-star guest experiences and balancing work‑life in a Monday–Friday schedule.
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Guest Experience Specialist in Sydney employer: YHA Australia
YHA Australia is an exceptional employer that prioritises meaningful connections and experiences while promoting responsible business practices as a Certified B Corp. With a vibrant work culture that encourages collaboration and personal growth, employees enjoy unique benefits such as free stays across our diverse properties, professional development opportunities, and a supportive environment that values wellbeing. Located in the heart of Sydney Central, this role as a Marketing Coordinator offers a dynamic opportunity to contribute to impactful projects within a membership-based social enterprise dedicated to making a positive difference.