Guest Experience Lead – Front Desk & Hospitality in Sydney

Guest Experience Lead – Front Desk & Hospitality in Sydney

Sydney Full-Time 40500 - 49500 $ / year (est.) On-site
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At a Glance

  • Tasks: Create a welcoming atmosphere and manage guest check-ins and check-outs.
  • Company: Join YHA Australia, a leader in hospitality with a vibrant team.
  • Benefits: Flexible hours, friendly work environment, and opportunities to meet diverse guests.
  • Other info: Work in a dynamic, 24/7 environment with great team spirit.
  • Why this job: Be the face of hospitality and make guests feel at home in Sydney.
  • Qualifications: Customer service experience and a positive, communicative attitude.

The predicted salary is between 40500 - 49500 $ per year.

YHA Australia’s Sydney Harbour property is seeking Receptionists or Front Desk Extraordinaires to join the team.

You’ll help create a friendly, cheerful atmosphere, respond to guest inquiries with local knowledge, and manage smooth check-ins and check-outs.

Ideal candidates bring front desk or customer service experience in hospitality, a genuinely positive attitude, strong communication skills, and flexible availability for a 24/7 roster including nights, weekends, and public holidays.

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Guest Experience Lead – Front Desk & Hospitality in Sydney employer: YHA Australia

YHA Australia is an exceptional employer that prioritises meaningful connections and experiences while promoting responsible business practices as a Certified B Corp. With a vibrant work culture that encourages collaboration and personal growth, employees enjoy unique benefits such as free stays across our diverse properties, professional development opportunities, and a supportive environment that values wellbeing. Located in the heart of Sydney Central, this role as a Marketing Coordinator offers a dynamic opportunity to contribute to impactful projects within a membership-based social enterprise dedicated to making a positive difference.

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Contact Details:

YHA Australia Recruitment Team

We think you need these skills to ace Guest Experience Lead – Front Desk & Hospitality in Sydney

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Adaptability
Flexibility