At a Glance
- Tasks: Deliver welfare services and support plans for veterans and their families.
- Company: Yeronga Dutton Park RSL Sub-Branch, dedicated to assisting veterans.
- Benefits: Competitive salary, flexible work arrangements, and PBI benefits.
- Other info: Join a compassionate team with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of veterans and their families.
- Qualifications: Relevant qualifications or experience in community services or welfare.
The predicted salary is between 110351 - 110351 $ per year.
You will deliver and coordinate welfare and wellbeing services for veterans and eligible dependent family members. This is a non-clinical role with scope to exercise initiative and judgement within established policies, professional boundaries and delegated authority.
Proposed classification: This is a permanent full-time position working 38 hours a week under flexible arrangements. Permanent part-time may also be considered. Compensation is under the SCHADS Award — Social and Community Services Employee, Level 5 ($105,570–$110,351 per annum plus superannuation). PBI benefits apply.
Key responsibilities:
- Assess client needs and develop practical support plans
- Provide welfare assistance and coordinated referrals to other service providers
- Recognise safety concerns and arrange timely escalation and specialist support
- Administer financial assistance within approved delegations
- Maintain confidential records, review progress and follow up outcomes
- Guide wellbeing volunteers and contribute to service improvement
About you:
- Relevant qualifications in community services, welfare, social work or a related field, or equivalent skills and experience
- Experience assessing welfare needs and coordinating support for people with complex circumstances
- Respectful communication and a person-centred, trauma-informed approach
- Sound judgement, effective workload management and an understanding of safeguarding and professional boundaries
- Accurate recordkeeping and responsible handling of confidential information and financial assistance
- The ability to build referral relationships and work constructively with volunteers and community services
- Experience supporting veterans and families, knowledge of veteran services, and relevant wellbeing or advocacy training are desirable
About us:
The Yeronga Dutton Park RSL Sub-Branch is an independent, self-funding Public Benevolent Institution assisting veterans and families experiencing illness, disability, hardship, bereavement and social isolation. Operating from a facility in Brisbane's inner-South, we work alongside other service providers delivering compassionate, respectful and confidential support.
Community and Veteran Services Officer in Brisbane employer: Yeronga Dutton Park RSL Sub-Branch
Yeronga Dutton Park RSL Sub-Branch offers a supportive work environment focused on the welfare of veterans and their families. Employees benefit from flexible working arrangements and opportunities for professional development in community services. The organization values initiative and provides a platform for staff to contribute to meaningful community support initiatives.
Contact Details:
Yeronga Dutton Park RSL Sub-Branch Recruitment Team
