At a Glance
- Tasks: Lead the delivery of AI platforms and enhance product features for mortgage broking.
- Company: Join Yellow Brick Road, a supportive franchise mortgage broker empowering homeownership across Australia.
- Benefits: Competitive salary, attractive benefits, and a collaborative work environment.
- Other info: Opportunity for growth and development alongside industry professionals.
- Why this job: Shape the future of mortgage broking with innovative AI solutions and make a real impact.
- Qualifications: Experience in AI product management and strong communication skills are essential.
The predicted salary is between 58500 - 71500 $ per year.
Yellow Brick Road Home Loans is a franchise mortgage broker dedicated to helping Australians achieve their homeownership dreams. Through a nationwide franchise network and mortgage aggregation services, we support both franchise and independent brokers with competitive products, training, and resources. Driven by integrity and a client-first approach, Yellow Brick Road empowers our brokers to make homeownership accessible and achievable across Australia.
About the Role
The AI Product Manager owns the end-to-end delivery of YBR's AI platforms. This is a hands-on product manager, technology evangelist, tester, trainer, and operator role. Focusing on the continuous delivery of product enhancements and facilitating future product development with internal staff and the Broker network. Reporting to the Chief Digital & Marketing Officer, the AI Product Manager works closely with YBR IT and Senior Architect, through to business owners of AI platform IP, broker representatives and development resources (including offshore contractors) to turn ambiguity into meaning production-ready software and features.
Key Responsibilities
- Own the AI product roadmap and delivery plan.
- Run the product lifecycle, sequence milestones around dependencies and understand the strategic and critical path.
- Manage controlled broker pilot programs, own adoption and feature enhancements.
- Maintain prioritised backlog with clear testable acceptance criteria.
- Protect the quality and operation of AI platforms, ensuring they stay current with emerging technology trends and benchmark against competitors.
- Manage systems operations, triaging bug fixes, prioritisation, and customer engagement.
- Partner with YBR IT, business owners and broker representatives, translating between technical and non-technical requirements.
- Provide accurate and relevant status reporting and forecasting.
Skills & Experience
- Proactive and organised, ability to manage multiple priorities, timelines, and deliverables in a methodical and consistent way.
- Decisive builder-operator who owns ambiguity and documents decisions to drive outcomes.
- Strong communicator, able to translate between engineers and non-technical broker stakeholders.
- Project and program management experience. Familiar with AGILE methodologies, SCRUM, Kanban. JIRA experience highly desirable.
- Strong knowledge of AI landscape, finger on the pulse of emerging AI technologies.
- Experience with AI LLM technologies, AI agents, RAG, CAG. Claude, Claude Code, and Claude Design highly desirable.
- Experience with building and delivering AI based products and services.
- Broad experience with managing and delivering SaaS and other technology products and services, from design through to delivery and operations.
- Secure product design principles for confidentiality, integrity, and availability of critical systems and data.
- Knowledge and awareness of cloud computing, integration with 3rd party systems and services.
- Experience in mortgage broking, lending, or financial services highly desirable.
- Bachelor’s degree in business, finance, accounting, IT or related field.
What we Offer
At Yellow Brick Road Home Loans, we are committed to supporting our employees' growth and development. In this role, you will have the opportunity to work alongside experienced professionals and contribute to the ongoing success of our mortgage broking business. We offer a competitive salary, attractive benefits, and a collaborative and inclusive work environment.
AI Product Manager in Sydney employer: Yellow Brick Road
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