Join our warehouse team as a Warehouse / Customer Service Assistant, reporting directly to our Warehouse Manager. This role involves various tasks including inventory management, receiving stock, and general warehouse tasks.
Answering customer enquiries by phone, email and live chat
Tracking orders, chasing deliveries and resolving issues with couriers
Handling returns, exchanges and complaints calmly and fairly
Keeping customer and order records accurate
Warehouse
Picking, packing and dispatching orders
Receiving and checking inbound stock
Stock counts, replenishment and keeping the warehouse tidy and organised
Helping out wherever needed during busy periods
About us
Yarn is a market-leading Indigenous apparel & merchandise brand. We work in close collaboration with First Nations artists and our mission is to create culturally-appropriate products through these collaborations. We are proud to be a company that not only showcases Indigenous Australian art but also facilitates meaningful conversations around cultural awareness.
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Warehouse Assistant / Customer Service in Brisbane employer: Yarn Marketplace
Yarn Marketplace is an exceptional employer located in the vibrant city of Brisbane, offering a dynamic work environment where teamwork and customer satisfaction are at the forefront. Employees benefit from a supportive culture that encourages professional growth through training and development opportunities, while enjoying the unique advantage of being part of a passionate team dedicated to delivering excellence in service and fulfilment.
