At a Glance
- Tasks: Manage retail orders and ensure smooth delivery for Bosch retailers across AU & NZ.
- Company: Join a leading global brand known for innovation and quality.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Dynamic role with a chance to build relationships and enhance your career.
- Why this job: Be the vital link between customers and products, making a real difference in retail.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 47250 - 57750 $ per year.
We have an exciting opportunity for an Order Management Specialist to join our Retail team, supporting the end-to-end order-to-delivery cycle for Bosch retailers across Australia and New Zealand. In this role, you will act as a key operational control point, ensuring retail order execution is accurate, compliant and delivered to a high standard. You will play a critical role in managing order activity, resolving enquiries, coordinating returns and loan orders and maintaining strong relationships with retail partners.
What does this role involve?
- Serve as a key point of contact for retail customers across AU & NZ
- Manage enquiries via phone, email, and shared mailboxes
- Provide timely updates on order status, availability, pricing and product information
- Ensure all enquiries are handled in line with internal processes, approvals and escalation pathways
End-to-End Order Management
- Process and manage retail orders accurately in SAP and related systems
- Handle order entry, amendments, delivery blocks, releases and follow-ups
- Resolve issues relating to stock, pricing, product discrepancies and delivery
- Maintain complete and auditable records
Order Management Coordinator employer: Y-Axis
u&u Recruitment Partners is an exceptional employer, offering a dynamic work environment in the heart of Brisbane CBD. With a strong focus on employee growth and development, you will have the opportunity to lead a talented team while enjoying flexible working arrangements, including a nine-day fortnight. The company champions diversity, equity, and inclusion, making it a rewarding place for professionals seeking meaningful employment in the mining sector.
