At a Glance
- Tasks: Provide expert support for APAC customers and troubleshoot technical issues.
- Company: Join Xtremepush, a leading SaaS company with a global presence.
- Benefits: Enjoy remote work flexibility, competitive salary, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and collaboration across global teams.
- Why this job: Make a real difference by helping customers succeed with innovative tech solutions.
- Qualifications: Experience in technical support and knowledge of APIs, JavaScript, HTML/CSS.
The predicted salary is between 63000 - 77000 $ per year.
Xtremepush is seeking a Product Support Specialist to be the first line of expert support for APAC customers.
You will troubleshoot issues across APIs, Java Script, HTML/CSS, and mobile SDKs, advise on best practices for campaigns and journeys, and collaborate with global teams.
The role is remote and based in Australia, with a Monday–Friday schedule and on-call rotation.
You will work with Account Management, Onboarding, Product and Engineering to resolve issues, improve documentation, and
APAC Technical Support Engineer — Remote (SaaS) in Canberra employer: Xtremepush
Xtremepush offers a dynamic work environment where employees can engage with cutting-edge technology and provide expert support to clients across the Asia-Pacific region. The company fosters collaboration among global teams, ensuring that staff have opportunities for professional growth and development. With a focus on best practices in customer engagement and technical support, Xtremepush is committed to enhancing employee skills and knowledge.
