At a Glance
- Tasks: Lead service delivery teams and ensure operational excellence in high-stakes environments.
- Company: Join XPT Software, a dynamic player in the tech industry with global reach.
- Benefits: Competitive salary, career growth, and opportunities to work with top clients.
- Other info: Be part of a collaborative team driving innovation in various industries.
- Why this job: Make a real impact by optimising service delivery using cutting-edge technologies.
- Qualifications: Experience in service integration, strong leadership, and stakeholder management skills.
The predicted salary is between 108000 - 132000 $ per year.
- XPT Software Australia PTY Ltd, incorporated in 2016, is a Software Services company
- XPT works with topclients across Australia in Banking, Insurance, Telecom, Retail, Energy, Mining and Manufacturingdomains.
- We have 120+technocrats in Australia working at our clientlocations.
- XPT Software Australia is part of group companies which has globalpresence across India & Europe.
- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
- Nice to have skills(Top 2 only)
- 1. Problemanalysis and resolution
Communicationand Collaboration Skills Strong ability to work collaboratively withcrossfunctional teams, including superannuation experts and other softwaredevelopers, to deliver highquality solutions.
Detailed Job Description
experienced Senior Service Integration & Service Delivery Leader to overseemission-critical, high-availability services within regulated enterpriseenvironments.
The role will be responsible for leading Service Delivery Managers and multi-vendor SIAM teams, ensuring operational excellence across Incident, Problem, Change, Release, Monitoring, and Vulnerability Management.
The successful candidate will drive service stability, major incidentmanagement, continual service improvement, SLA/XLA governance, and servicetransition activities while leveraging AI, automation, and modern cloudtechnologies to optimize service delivery and business outcomes.
Strongstakeholder management, leadership of complex service ecosystems, ITILexpertise, and a proven track record of delivering measurable operationalimprovements are essential.
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Lead Consultant – Stakeholder Management in Sydney employer: XPT Software
XPT Software is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the field of AI governance. Located at the heart of Defence operations, employees benefit from unique opportunities to engage with industry leaders and contribute to meaningful projects that enhance national security. With a strong focus on professional development, XPT Software supports employee growth through continuous learning and mentorship, making it an ideal place for those looking to make a significant impact in their careers.
