- XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
- We have 120+technocrats in Australia working at our clientlocations.
- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
TechnicalLead – Dynamics 365 Customer Insights Journeys & Power Pages
Roles andResponsibilities
- Lead the design andimplementation of solutions using Dynamics 365 Customer Insights –Journeys (Real-time Marketing) and Power Pages (Power Portal).
- Architect scalable and securecustomer engagement solutions, including customer journeys,segmentation, email marketing, and event management.
- Design and develop PowerPages portals with custom UI, authentication, and role-based access.
- Provide technicalleadership and mentorship to development teams; enforce codingstandards and best practices.
- Translate businessrequirements into technical design documents and scalablearchitectures.
- Configure and customize:
- Customer Insights Journeys(segments, triggers, journeys, forms, emails)
- Power Pages (Liquidtemplates, web roles, content, site settings)
- Develop custom solutionsusing:
- Power Platform (PowerAutomate, Power Apps)
- Integrate Dynamics 365 with externalsystems and third-party applications using APIs, Azure services, ormiddleware.
- Implement security models,including authentication (Azure AD B2C, external identity providers) andauthorization.
- Drive CI/CDimplementation, environment management, and deployment strategiesusing Azure DevOps.
- Conduct technicalreviews, code reviews, and solution validations.
- Collaborate withstakeholders, business analysts, and architects to ensure successfuldelivery.
- Ensure compliance with dataprivacy, governance, and performance standards.
- Dynamics 365 CustomerInsights – Journeys (Real-time Marketing)
- Power Pages (Power Portal)development
- Expertise in MicrosoftDataverse and data modeling.
- Proficiency in:
- Liquid templating
- Experience with PowerPlatform tools (Power Apps, Power Automate).
- Strong integrationexperience using REST APIs, Azure Functions, Logic Apps.
- Knowledge of securityframeworks, authentication (OAuth, Azure AD B2C), and role-basedaccess.
- Experience in solutiondesign, architecture, and technical leadership.
- Familiarity with DevOpspractices, CI/CD pipelines, and environment management.
- Strong problem-solving,analytical, and debugging skills.
- Excellent communication andstakeholder management abilities.
PreferredSkills
- Microsoft certificationssuch as:
- MB-260 (Customer DataPlatform Specialty)
- Experience with CustomerData Platforms (CDP) and customer data unification.
- Exposure to AI-drivenpersonalization and customer analytics.
- Knowledge of eventmanagement modules in Customer Insights Journeys.
- Experience with AzureIntegration Services (Service Bus, API Management).
- Familiarity with front-endframeworks and UX best practices.
- Experience working in Agile/Scrumenvironments.
- Domain experience inindustries like Retail, BFSI, Healthcare, or Telecom.
Dynamics 365 Customer in Sydney employer: XPT Software
XPT Software is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the field of AI governance. Located at the heart of Defence operations, employees benefit from unique opportunities to engage with industry leaders and contribute to meaningful projects that enhance national security. With a strong focus on professional development, XPT Software supports employee growth through continuous learning and mentorship, making it an ideal place for those looking to make a significant impact in their careers.
