ServiceNow Engineer / Admin (AU Citizens)
- XPT SoftwareAustraliaAustralia PTY Ltd, incorporated in 2016, is a Software Services company
- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
- We have 120+technocrats in Australia working at our clientlocations.
- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Position: ServiceNow Engineer / Administrator Role Overview
The ServiceNow Engineer / Administrator will be responsible for the day-to-day administration, configuration, and support of the ServiceNow platform. The role includes supporting implementations, deployments, upgrades, and ensuring the platform operates securely and reliably in a Government environment.
Key Responsibilities
- Administer and support the ServiceNow platform
- Manage users, roles, groups, and access controls
- Support ServiceNow implementations, deployments, and upgrades
- Perform platform configuration including workflows, forms, and UI policies
- Monitor system performance and resolve platform issues
- Support testing, deployment, and post-go-live activities
- Maintain technical and operational documentation
- Ensure platform compliance with Government security and governance standards
Required Skills & Experience
- 3+ years' experience as a ServiceNow Engineer or Administrator
- Strong hands-on experience with ServiceNow administration and configuration
- Good understanding of ITSM and ITIL processes
- Experience supporting ServiceNow deployments and upgrades
- Ability to troubleshoot and resolve platform issues
- Strong communication and documentation skills
- ServiceNow certification (CSA or equivalent)
- Experience working in Government or regulated environments
ServiceNow Engineer / Admin (AU Citizens) in Melbourne employer: XPT Software
XPT Software is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the field of AI governance. Located at the heart of Defence operations, employees benefit from unique opportunities to engage with industry leaders and contribute to meaningful projects that enhance national security. With a strong focus on professional development, XPT Software supports employee growth through continuous learning and mentorship, making it an ideal place for those looking to make a significant impact in their careers.
