At a Glance
- Tasks: Design and develop engaging learning solutions for Enterprise Service Management.
- Company: Join a dynamic team focused on innovative learning experiences.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with excellent career advancement opportunities.
- Why this job: Make a real impact by enhancing user adoption through creative learning strategies.
- Qualifications: Experience with SAP Enable Now and strong instructional design skills required.
The predicted salary is between 67500 - 82500 $ per year.
Learning Developer (For ESM, Service Now)
The ESM Learning Developer will be responsible for designing, developing, and maintaining high-quality learning solutions that support the successful adoption of Enterprise Service Management (ESM) processes and technologies.
The role partners with SMEs, Change Team, project teams, and business stakeholders to develop engaging learning experiences, training materials, and capability uplift initiatives that drive user adoption and business readiness.
Key Responsibilities
- Understand Learning Needs Analysis (LNA) and validate capability gaps.
- Develop e Learning, simulations, product Videos (with voice over), Quick Reference Guides (QRGs), work instructions, and facilitator guides.
- Design role-based learning pathways and training plans.
- Support Train-the-Trainer, UAT, go-live, and post-go-live learning activities.
- Collaborate with business stakeholders and SMEs to validate learning content.
- Maintain and continuously improve learning assets and knowledge resources.
Skills & Experience
- Australian Citizen with the ability to obtain and maintain required police clearances.
- Mandatory: Experience with SAP Enable Now for learning content development.
- Experience developing digital learning solutions for large-scale business transformation programs.
- Strong instructional design and adult learning knowledge.
- Proficiency in Microsoft 365 tools and Learning Management Systems (LMS).
- Excellent stakeholder engagement, communication, and content development skills.
- Highly Desirable: Experience with Clipchamp,
- Desirable: Walk Me Learning, or other digital learning and video authoring tools.
- Desirable Knowledge of Service Now and Enterprise Service Management processes is highly regarded.
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Learning Developers in Sydney employer: XPT Software Australia
XPT Software Australia is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about learning and development. Located in a vibrant tech hub, we offer comprehensive employee growth opportunities, including access to cutting-edge training resources and mentorship programs. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions and encourages professional advancement.
