At a Glance
- Tasks: Design and develop engaging learning solutions for Enterprise Service Management.
- Company: Join XPT Software, a leading tech company with a global presence.
- Benefits: Competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Collaborate with top clients across various industries and enjoy excellent career advancement.
- Why this job: Make a real impact by enhancing learning experiences in a dynamic environment.
- Qualifications: Must be an Australian citizen with experience in digital learning development.
The predicted salary is between 82800 - 101200 $ per year.
- XPT Software Australia Pty Ltd | Contract
- Sydney, Australia | Posted on 10/15/2026
- XPT Software Australia PTY Ltd, incorporated in 2016, is a Software Services company
- XPT works with topclients across Australia in Banking, Insurance, Telecom, Retail, Energy, Mining and Manufacturingdomains.
- We have 120+technocrats in Australia working at our clientlocations.
- XPT Software Australia is part of group companies which has globalpresence across India & Europe.
- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Job Description
The ESM Learning Developerwill be responsible for designing, developing, and maintaining high-qualitylearning solutions that support the successful adoption of Enterprise Service Management (ESM) processes and technologies.
The role partners with SMEs, Change Team, project teams, and business stakeholders to develop engaging learningexperiences, training materials, and capability uplift initiatives that driveuser adoption and business readiness.
Key Responsibilities
- Understand Learning Needs Analysis (LNA) and validate capability gaps.
- Develop e Learning, simulations, product Videos (with voice over), Quick Reference Guides (QRGs), workinstructions, and facilitator guides.
- Design role-based learningpathways and training plans.
- Support Train-the-Trainer, UAT, go-live, and post-go-live learning activities.
- Collaborate with businessstakeholders and SMEs to validate learning content.
- Maintain and continuouslyimprove learning assets and knowledge resources.
Skills &Experience
- Australian Citizen with the abilityto obtain and maintain required police clearances.
Mandatory
Experience with
SAP Enable Now forlearning content development.
- Experience developing digitallearning solutions for large-scale business transformation programs.
- Strong instructional design andadult learning knowledge.
- Proficiency in Microsoft 365tools and Learning Management Systems (LMS).
- Excellent stakeholderengagement, communication, and content development skills.
Highly Desirable
Experience with
- Clipchamp ,
- Desirable: Walk Me Learning, orother digital learning and video authoring tools.
- Desirable Knowledge of Service Now and Enterprise Service Management processes is highly regarded.
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Learning Developers in Sydney employer: XPT Software Australia Pty Ltd
XPT Software Australia Pty Ltd is an exceptional employer, offering a dynamic work environment in the heart of Sydney, where innovation meets collaboration. With a strong focus on employee growth and development, we provide ample opportunities for career advancement through mentorship and leadership roles, particularly in the fast-evolving field of infrastructure services. Our commitment to service excellence and operational governance ensures that our team members are empowered to lead transformative projects while enjoying a supportive culture that values diversity and teamwork.
Contact Details:
XPT Software Australia Pty Ltd Recruitment Team
