At a Glance
- Tasks: Test and optimise contact centre systems using cutting-edge tools like Cyara.
- Company: Join XPT Software, a dynamic tech company with a global presence.
- Benefits: Competitive pay, flexible work options, and opportunities for skill development.
- Other info: Be part of a vibrant team with exciting career growth potential.
- Why this job: Make a real difference in customer experience through innovative testing solutions.
- Qualifications: Experience in contact centre testing and strong communication skills.
The predicted salary is between 72000 - 88000 $ per year.
- XPT Software Australia Pty Ltd | Contract
- DTS Tester
- Sydney, Australia | Posted on 10/26/2026
- XPT Software Australia PTY Ltd, incorporated in 2016, is a Software Services company
- XPT works with topclients across Australia in Banking, Insurance, Telecom, Retail, Energy, Mining and Manufacturingdomains.
- We have 120+technocrats in Australia working at our clientlocations.
- XPT Software Australia is part of group companies which has globalpresence across India & Europe.
- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Job Description
Key
Requirements
Proven experience in Contact Center testing environments.
Hands-on experience with Cyara for automated and end-to-end testing.
Experience testing IVR, call flows, routing, reporting, and agent desktopapplications.
Strong understanding of Contact Center platforms
Ability to create test cases, execute test scenarios, and manage defecttracking.
Experience with UAT, SIT, and regression testing.
Strong communication and stakeholder management skills.
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DTS Tester in Sydney employer: XPT Software Australia Pty Ltd
XPT Software Australia Pty Ltd is an exceptional employer, offering a dynamic work environment in the heart of Sydney, where innovation meets collaboration. With a strong focus on employee growth and development, we provide ample opportunities for career advancement through mentorship and leadership roles, particularly in the fast-evolving field of infrastructure services. Our commitment to service excellence and operational governance ensures that our team members are empowered to lead transformative projects while enjoying a supportive culture that values diversity and teamwork.
Contact Details:
XPT Software Australia Pty Ltd Recruitment Team
