Business Analyst with Complaints/Estates in Sydney

Business Analyst with Complaints/Estates in Sydney

Sydney Full-Time On-site
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XPT Software Australia Pty Ltd | Contract

Business Analyst with Complaints/Estates

Sydney, Australia | Posted on 09/15/2026

  • XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  • XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  • We have 120+technocrats in Australia working at our clientlocations.
  • XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  • We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

Job Description

  • Snr BA Complaints (BusinessAnalyst responsible for evaluating downstream impacts of UNITEtransformation initiatives to the Complaints business in CustomerProduction and Support. Defines business requirements, supports Agiledelivery teams, and drives business readiness through impact assessments,process design, SOP updates, training, communications, UAT, BPIV, andchange management activities).

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Business Analyst with Complaints/Estates in Sydney employer: XPT Software Australia Pty Ltd

XPT Software Australia Pty Ltd is an exceptional employer, offering a dynamic work environment in the heart of Sydney, where innovation meets collaboration. With a strong focus on employee growth and development, we provide ample opportunities for career advancement through mentorship and leadership roles, particularly in the fast-evolving field of infrastructure services. Our commitment to service excellence and operational governance ensures that our team members are empowered to lead transformative projects while enjoying a supportive culture that values diversity and teamwork.

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Contact Details:

XPT Software Australia Pty Ltd Recruitment Team