Support Engineer L3

Support Engineer L3

Full-Time On-site
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XPT Software Australia Pty Ltd | Contract

Sydney, Australia | Posted on 05/20/2026

  • XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  • XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  • We have 120+technocrats in Australia working at our clientlocations.
  • XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  • We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

Job Description

Must Have Skills: 5+ years of experience in DNSoperations/support, with at least 2–3 years at L3 level

Strong hands‐onexperience with BIND (open‐source DNS)

Deep understanding of:

TTL, caching behavior, and query resolution flow

Latency and routing behavior

Nice to Have Skills:
Experience with Anycast DNSdeployments

Exposure to other DNS software: Unbound,PowerDNS, Knot DNS

Automation and scripting (Shell, Python,Ansible)

Monitoring tools:

  • Prometheus, Grafana, Nagios,Zabbix

Support Engineer L3 employer: XPT Software Australia Pty Ltd

XPT Software Australia Pty Ltd is an exceptional employer, offering a dynamic work environment in the heart of Sydney, where innovation meets collaboration. With a strong focus on employee growth and development, we provide ample opportunities for career advancement through mentorship and leadership roles, particularly in the fast-evolving field of infrastructure services. Our commitment to service excellence and operational governance ensures that our team members are empowered to lead transformative projects while enjoying a supportive culture that values diversity and teamwork.

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Contact Details:

XPT Software Australia Pty Ltd Recruitment Team