XPT Software Australia Pty Ltd in Melbourne is seeking a Business Analyst for the Contact Center domain to help implement cloud-based solutions.
You will gather requirements from business teams, work with implementation and support to refine them, and produce documentation that communicates needs across projects.
Candidates with 5+ years of BA experience in contact centers and familiarity with Amazon Connect, Sierra.ai, and Sprinklr are encouraged to apply.
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Senior Contact Center Business Analyst – AI & Cloud in Melbourne employer: XPT Software Australia Pty Ltd
XPT Software Australia Pty Ltd is an exceptional employer, offering a dynamic work environment in the heart of Sydney, where innovation meets collaboration. With a strong focus on employee growth and development, we provide ample opportunities for career advancement through mentorship and leadership roles, particularly in the fast-evolving field of infrastructure services. Our commitment to service excellence and operational governance ensures that our team members are empowered to lead transformative projects while enjoying a supportive culture that values diversity and teamwork.
Contact Details:
XPT Software Australia Pty Ltd Recruitment Team
