At a Glance
- Tasks: Lead the design and implementation of innovative customer engagement solutions using Dynamics 365.
- Company: Join XPT Software, a dynamic tech company with a global presence.
- Benefits: Competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Make an impact by shaping customer experiences with cutting-edge technology.
- Qualifications: Experience in Dynamics 365 and strong problem-solving skills required.
The predicted salary is between 90000 - 110000 $ per year.
- XPT Software Australia Pty Ltd | Contract
- Dynamics 365 Customer
- Melbourne, Australia | Posted on 05/20/2026
- XPT Software Australia PTY Ltd, incorporated in 2016, is a Software Services company
- XPT works with topclients across Australia in Banking, Insurance, Telecom, Retail, Energy, Mining and Manufacturingdomains.
- We have 120+technocrats in Australia working at our clientlocations.
- XPT Software Australia is part of group companies which has globalpresence across India & Europe.
- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Job Description
- Technical Lead – Dynamics 365 Customer Insights Journeys & Power Pages
- Roles and Responsibilities
- Lead the design andimplementation of solutions using
- Dynamics 365 Customer Insights –Journeys (Real-time Marketing) and
Power Pages (Power Portal) .
- Architect scalable and securecustomer engagement solutions, including customer journeys, segmentation, email marketing, and event management .
- Design and develop
Power Pages portals with custom UI, authentication, and role-based access.
- Provide technicalleadership and mentorship to development teams; enforce codingstandards and best practices.
- Translate businessrequirements into technical design documents and scalablearchitectures .
• Configure and customize
- Customer Insights Journeys(segments, triggers, journeys, forms, emails)
- Power Pages (Liquidtemplates, web roles, content, site settings)
• Develop custom solutionsusing
- Power Platform (Power Automate, Power Apps)
- Integrate Dynamics 365 with externalsystems and third-party applications using APIs, Azure services, ormiddleware.
- Implement security models , including authentication (Azure AD B2C, external identity providers) andauthorization.
- Drive
CI/CDimplementation , environment management, and deployment strategiesusing Azure Dev Ops.
- Conduct technicalreviews, code reviews, and solution validations .
- Collaborate withstakeholders, business analysts, and architects to ensure successfuldelivery.
- Ensure compliance with dataprivacy, governance, and performance standards .
- Dynamics 365 Customer Insights – Journeys (Real-time Marketing)
- Power Pages (Power Portal)development
- Expertise in
Microsoft Dataverse and data modeling.
• Proficiency in
- Liquid templating
- Experience with
- Power Platform tools
(Power Apps, Power Automate).
- Strong integrationexperience using
REST APIs, Azure Functions, Logic Apps .
- Knowledge of securityframeworks , authentication (OAuth, Azure AD B2C), and role-basedaccess.
- Experience in solutiondesign, architecture, and technical leadership .
- Familiarity with
Dev Opspractices , CI/CD pipelines, and environment management.
- Strong problem-solving, analytical, and debugging skills.
- Excellent communication andstakeholder management abilities.
- Preferred Skills
• Microsoft certificationssuch as
- MB-260 (Customer Data Platform Specialty)
- Experience with
Customer Data Platforms (CDP) and customer data unification.
- Exposure to
AI-drivenpersonalization and customer analytics .
- Knowledge of eventmanagement modules in Customer Insights Journeys .
- Experience with
- Azure Integration Services
(Service Bus, API Management).
- Familiarity with front-endframeworks and UX best practices .
- Experience working in
Agile/Scrumenvironments .
- Domain experience inindustries like
Retail, BFSI, Healthcare, or Telecom .
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Dynamics 365 Customer in Melbourne employer: XPT Software Australia Pty Ltd
XPT Software Australia Pty Ltd is an exceptional employer, offering a dynamic work environment in the heart of Sydney, where innovation meets collaboration. With a strong focus on employee growth and development, we provide ample opportunities for career advancement through mentorship and leadership roles, particularly in the fast-evolving field of infrastructure services. Our commitment to service excellence and operational governance ensures that our team members are empowered to lead transformative projects while enjoying a supportive culture that values diversity and teamwork.
Contact Details:
XPT Software Australia Pty Ltd Recruitment Team
