Digital Service Desk Analyst

Digital Service Desk Analyst

Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Support Sydney Water by delivering top-notch digital IT services and ensuring security.
  • Company: Join XPT Software Australia, a leader in digital solutions.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Great chance to learn and develop in a dynamic work environment.
  • Why this job: Be part of a team that values high-quality customer service and innovation.
  • Qualifications: Strong communication skills and a passion for IT support.

The predicted salary is between 63000 - 77000 $ per year.

XPT Software Australia Pty Ltd is seeking a Digital Services Analyst to support Sydney Water in delivering digital IT services from Sydney.

The role focuses on security, process adherence, and timely service delivery across the Digital Service Desk functions.

The successful candidate will contribute to a culture of high-quality customer service, assist in training colleagues, and help monitor and report on digital processes and metrics to ensure reliable service levels.

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Digital Service Desk Analyst employer: XPT Software Australia Pty Ltd

XPT Software Australia Pty Ltd is an exceptional employer, offering a dynamic work environment in the heart of Sydney, where innovation meets collaboration. With a strong focus on employee growth and development, we provide ample opportunities for career advancement through mentorship and leadership roles, particularly in the fast-evolving field of infrastructure services. Our commitment to service excellence and operational governance ensures that our team members are empowered to lead transformative projects while enjoying a supportive culture that values diversity and teamwork.

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Contact Details:

XPT Software Australia Pty Ltd Recruitment Team

We think you need these skills to ace Digital Service Desk Analyst

Customer Service
IT Support
Process Adherence
Security Awareness
Service Delivery
Training Skills
Monitoring and Reporting