At a Glance
- Tasks: Administer and support the ServiceNow platform, ensuring smooth operations and compliance.
- Company: Join XPT Software, a leading tech company with a global presence.
- Benefits: Competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Exciting career prospects in a supportive team focused on innovation.
- Why this job: Be part of impactful projects in a dynamic environment while enhancing your tech skills.
- Qualifications: 3+ years in ServiceNow, strong troubleshooting skills, and relevant certifications.
The predicted salary is between 90000 - 110000 $ per year.
XPT Software Australia Pty Ltd is a Software Services company incorporated in 2016, working with top clients across Australia in various domains including Banking, Insurance, Telecom, Retail, Energy, Mining, and Manufacturing.
Role Overview
The ServiceNow Engineer / Administrator will be responsible for the day-to-day administration, configuration, and support of the ServiceNow platform. The role includes supporting implementations, deployments, upgrades, and ensuring the platform operates securely and reliably in a Government environment.
Key Responsibilities
- Administer and support the ServiceNow platform
- Manage users, roles, groups, and access controls
- Support ServiceNow implementations, deployments, and upgrades
- Perform platform configuration including workflows, forms, and UI policies
- Monitor system performance and resolve platform issues
- Support testing, deployment, and post-go-live activities
- Maintain technical and operational documentation
- Ensure platform compliance with Government security and governance standards
Required Skills & Experience
- 3+ years’ experience as a ServiceNow Engineer or Administrator
- Strong hands-on experience with ServiceNow administration and configuration
- Good understanding of ITSM and ITIL processes
- Experience supporting ServiceNow deployments and upgrades
- Ability to troubleshoot and resolve platform issues
- Strong communication and documentation skills
- ServiceNow certification (CSA or equivalent)
- Experience working in Government or regulated environments
ServiceNow Engineer / Admin in Canberra employer: XPT Software Australia Pty Ltd
XPT Software Australia Pty Ltd is an exceptional employer, offering a dynamic work environment in the heart of Sydney, where innovation meets collaboration. With a strong focus on employee growth and development, we provide ample opportunities for career advancement through mentorship and leadership roles, particularly in the fast-evolving field of infrastructure services. Our commitment to service excellence and operational governance ensures that our team members are empowered to lead transformative projects while enjoying a supportive culture that values diversity and teamwork.
Contact Details:
XPT Software Australia Pty Ltd Recruitment Team
