At a Glance
- Tasks: Capture and document business requirements while collaborating with stakeholders.
- Company: Join XPT Software, a leading tech company with a global presence.
- Benefits: Competitive contract rates, flexible work environment, and opportunities for growth.
- Other info: Dynamic team atmosphere with diverse projects across various industries.
- Why this job: Make an impact in the telecom domain and enhance your analytical skills.
- Qualifications: 3+ years in process design and strong ServiceNow knowledge required.
The predicted salary is between 67500 - 82500 $ per year.
- XPT Software Australia Pty Ltd | Contract
- Business Analyst
- Melbourne, Australia | Posted on 07/25/2025
- XPT Software Australia PTY Ltd, incorporated in 2016, is a Software Services company
- XPT works with topclients across Australia in Banking, Insurance, Telecom, Retail, Energy, Mining and Manufacturingdomains.
- We have 120+technocrats in Australia working at our clientlocations.
- XPT Software Australia is part of group companies which has globalpresence across India & Europe.
- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Job Description
- Job Role
- Business Analyst (Telecom Domain)
- Location
- Sydney & Melbourne
- Job Responsibilities
- Captures business and user requirements (as stories for agile shops)
- Ensures requirements are understood, developed, tested, and delivered to specification
- Owns the relationship with project stakeholders to identify, prioritize, model, and document business, process, and data requirements
- Represents project stakeholders throughout planning, development, and release processes
- Works with the platform team to develop release estimates
- Supports the testing effort
- Works with stakeholders to drive adoption
- Define processes across Customer/IT/Employee workflows.
- Fluent in both written and spoken English
- Minimum 3 years of experience in process design across ITSM Or Customer Service Management/ Field Service Management/ HR Service Delivery
- Must have strong Service Now technical knowledge
- #J-18808-Ljbffr
Business Analyst employer: XPT Software Australia Pty Ltd
XPT Software Australia Pty Ltd is an exceptional employer, offering a dynamic work environment in the heart of Sydney, where innovation meets collaboration. With a strong focus on employee growth and development, we provide ample opportunities for career advancement through mentorship and leadership roles, particularly in the fast-evolving field of infrastructure services. Our commitment to service excellence and operational governance ensures that our team members are empowered to lead transformative projects while enjoying a supportive culture that values diversity and teamwork.
Contact Details:
XPT Software Australia Pty Ltd Recruitment Team
We think you need these skills to ace Business Analyst
Business Requirements Analysis
Agile Methodologies
Stakeholder Management
Process Design
ServiceNow Technical Knowledge
Testing Support
Workflow Definition
