Xplor is seeking a customer support professional for its Enterprise Fitness vertical in Melbourne. You will be the first point of contact for gym members and fitness customers globally, handling calls, emails and chats with a focus on high first-time resolution.
The role offers a hybrid work model (2β3 days in office) with training provided. You will help resolve payment and contract queries while building lasting customer relationships in a fast-paced environment.
Fitness Support Specialist (Fixed-Term, Hybrid) in Melbourne employer: Xplor Education
Xplor Technologies is an exceptional employer, offering a dynamic work environment in Melbourne where you can truly make a difference as a Customer Success Coordinator. With a strong commitment to employee growth, flexible working arrangements, and a culture that values diversity and inclusion, Xplor empowers its team members to thrive while supporting meaningful customer experiences. Enjoy unique benefits like paid parental leave, volunteer days, and access to mental health support, all while being part of a global network dedicated to innovation and collaboration.