Xceltium in Australia is seeking a hands-on Level 2 Service Desk technician for a Microsoft-focused MSP environment. You'll own and resolve Level 2 tickets across multiple client environments and act as a second-line responder for incoming requests.
The role emphasizes direct engagement with end users, end-to-end problem solving, and collaboration with Level 3 teams across Microsoft 365 and security. You'll gain exposure across desktop, identity, endpoint management, and basic networking while
L2 Service Desk Engineer - Microsoft 365 & End-User Focus in Sydney employer: Xceltium
Join a long-established Australian manufacturing and distribution organisation that values innovation and employee growth. As a Data Platform Engineer, you'll be at the forefront of a significant enterprise technology transformation, working in a collaborative environment that encourages curiosity and technical exploration. With a focus on building a scalable data platform and integrating cutting-edge technologies like AI, this role offers meaningful challenges and opportunities for professional development in a supportive workplace culture.
