At a Glance
- Tasks: Support sales staff and interact with guests while managing various administrative duties.
- Company: Join Travel + Leisure, where hospitality and teamwork are at our core.
- Benefits: Inclusive environment, career growth opportunities, and a fun workplace culture.
- Other info: Opportunity to work independently and collaboratively in a supportive team.
- Why this job: Be part of a team that creates memorable experiences for guests every day.
- Qualifications: Strong customer service skills and ability to multitask in a fast-paced setting.
The predicted salary is between 49500 - 60500 $ per year.
POSITION REPORTS TO: Area Sales Administration Manager
POSITIONS REPORTING TO THIS POSITION: Nil
KEY RELATIONSHIPS:
- Internal: Sales staff (Administration staff, Marketing and Corporate associates)
- External: Guests and Owners
PRIMARY OBJECTIVES:
At Travel + Leisure our vision is to put the world on vacation. In your position as the Sales Administration Coordinator you will be in a key role that spans the whole Sales Administration department. The role requires a significant amount of interaction with both owners and non-owners, and filling in across sales administration, reception and child minding as required.
Our Values are the HEART of Travel + Leisure, the beliefs of our global team that define what we recognize as important, meaningful and right:
- Hospitality - treating everyone like family
- Engagement - delivering our promise
- Accountability - owning our impact
- Respect - considering others in every interaction
- Teamwork - succeeding together
PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)
- Interact with guests in a polite and friendly manner, answering queries and attending to their needs
- Complete core tasks such as but not limited to data entry, reporting and ad hoc administration duties as delegated by the Office Administration Manager
- Provide support to Office Administration Manager and sales staff in daily sales administration duties
- Ensure effective communication and show respect for your peers and managers. Support others within the team and empower each other wherever possible.
- Follow all Company policies and procedures and adhere to industry and Company best practices
- Maintain standard of appearance in the common areas, administration office, children's centre and staff lounge as needed
- Display a high standard of professional and personal conduct at all times
- Employees must ensure they comply with T+L's OH&S Policy, procedures and any reasonable instruction given by T+L.
- Employees must not wilfully place at risk the health and safety of themselves or any other persons in the workplace and to not wilfully or recklessly interfere with or misuse anything provided for health and safety.
- Display Hospitality with Heart customer centric focused service to all internal and external parties.
- Display innovation through inspiring, creating and improving processes and products.
- Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
- Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
KEY POSITION CRITERIA:
- Professional in appearance and positive 'can do' attitude
- Strong customer service values and focus
- Ability to work in a fast-paced environment and remain calm under pressure
- Quick learner who is able to multi-task and juggle priorities effectively
- Excellent communication skills, both written and verbal
- Mandatory ability to successfully obtain relevant Working with Children or police check to ensure suitability to work with children
- Ability to work independently as well in a team environment
Where Memories Start with You. Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Sales Administration Coordinator employer: Wyndham
At Travel + Leisure Co., we pride ourselves on being an exceptional employer, offering a supportive, people-first culture that prioritises employee wellbeing and growth. As the Senior Manager of Customer Care for the South Pacific, you'll lead a dynamic team while enjoying unique travel benefits and development opportunities that empower you to make a meaningful impact on customer experiences. Join us in a vibrant environment where innovation meets hospitality, and every day is a chance to create lasting memories for our customers and yourself.
