At a Glance
- Tasks: Enhance guest experiences and generate leads while providing exceptional service.
- Company: Join the world's leading vacation ownership and travel membership company.
- Benefits: Exclusive global discounts, skills development, and personalised recognition programs.
- Other info: Dynamic environment with continuous learning opportunities and a focus on diversity.
- Why this job: Be part of a vibrant team creating unforgettable memories for travellers.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 31500 - 38500 $ per year.
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Our dedicated associates help the company achieve its mission to put the world on vacation.
Innovation and growth keep our work interesting and fun.
Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
At Accor Vacation Club, part of Travel + Leisure, our mission is simple: to put the world on vacation .
With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime.
As the world's largest vacation ownership company and part of Travel + Leisure Co., we're shaping the future of the travel industry.
About the Role
Join our team as a Guest Experience Host/Face-To-Face Lead Generator, where you'll play a crucial role in enhancing our guests' stay by providing exceptional service and ensuring seamless operations at our front desk.
- What You Will Be Doing as the Guest Experience Host/Face-To-Face Lead Generator:
- Sales Appointment Generation: Schedule onsite guests for Member Updates or Club presentations during their stay.
- Performance Targets: Meet monthly tour budgets and other key performance indicators.
- Tour Generation: Assist in ensuring prospects meet the Company's tour qualification specifications.
- Guest Concierge: Handle greeting and registering members and guests, providing local area information, completing department paperwork, and using communication equipment.
- Guest Assistance: Pre-call, greet, welcome guests, provide room escorts, porter service, follow-up courtesy calls, and tourist information/bookings.
What's In It For You
- Skills Development: Build your skills and expertise to reach your full potential and achieve your personal goals.
- Exclusive Perks: Unlock exclusive global discounts on accommodation, dining, lifestyle, and more, adding extra sparkle to your work-life experience.
- Continuous Learning: Gain full access to Accor's learning and development platform, offering thousands of courses and sessions to unlock your potential and expand your knowledge.
- Recognition and Rewards: Benefit from personalised reward and recognition programs, celebrating your contributions to our team's success.
- Vibrant Environment: Work in a dynamic and supportive environment that values diversity and inclusion.
- Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co.
Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.
Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to My Career@travelandleisure. com , including the title and location of the position for which you are applying.
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Guest Experience Host/Face-To-Face Lead Generator employer: Wyndham
At Travel + Leisure Co., we pride ourselves on being an exceptional employer, offering a supportive, people-first culture that prioritises employee wellbeing and growth. As the Senior Manager of Customer Care for the South Pacific, you'll lead a dynamic team while enjoying unique travel benefits and development opportunities that empower you to make a meaningful impact on customer experiences. Join us in a vibrant environment where innovation meets hospitality, and every day is a chance to create lasting memories for our customers and yourself.
